UserJourney

Your Journey on Mi-Proc

A step-by-step guide to onboarding as a Supplier

1
Initial Registration & Role Selection
Email Pending Verification

Create your account and verify your email

Required Fields:

  • Email Address
  • Password (min 12 characters)
  • Confirm Password
  • Business Type
  • Terms & Privacy Policy Agreement

System Actions:

  • Validate email format and uniqueness
  • Send verification email
  • Create temporary user account
2
Business Information Collection
Information Collection

Provide detailed business information

Required Fields:

  • Business Name (Arabic & English)
  • Business Registration Number (CR)
  • Business Registration Date
  • Business Sector
  • Primary & Secondary Products/Services
  • Years in Business
  • Number of Employees
  • Business Address & Contact Details

System Actions:

  • Validate all required fields
  • Save business information
  • Progress to document verification
3
KYB Document Verification
Pending Verification

Upload required business documents

Required Documents:

  • Commercial Registration (CR) Certificate
  • Tax Registration Certificate (VAT)
  • Bank Account Verification
  • Ownership/Authorization Document
  • Identification Document (Owner/Authorized Person)

24-48 hours review by compliance team

4
Bank Account Linking & Completion
Final Setup

Link your bank account for payments

Required Fields:

  • Account Holder Name
  • Bank Name
  • IBAN
  • Account Type
  • Account Currency
  • Preferred Settlement Method

Account Ready for Activation

Account Status Flow

Registration
Email Verification
Info Collection
Document Upload
Bank Linking
KYB/KYC Pending
Approved & Active
KYB Rejected (with reason) - Resubmit Documents

After Approval: Your Dashboard Awaits

Once your account is approved, here's what you can do:

Welcome to Mi-Proc!
  • Welcome dashboard with onboarding checklist
  • Complete profile (add logo, detailed description, certifications)
  • Browse available RFQs matching your business type
  • Set up notification preferences
  • Receive notifications for new RFQs, messages, and payments
Advanced Feature

Dual Role Management

Your organization can function as both a Buyer and Supplier on Mi-Proc

Add Additional Role

If you already have one role and want to add another:

  1. Navigate to Account Settings → Manage Roles
  2. Select "Add New Role"
  3. Complete abbreviated onboarding (skip verified documents)
  4. Await compliance review
  5. Switch between roles in your dashboard
Role Switching

Once both roles are approved:

  • Use "Switch Role" dropdown in your dashboard
  • Each role has separate dashboard and history
  • Seamlessly switch between buying and selling

Ready to Get Started?

Begin your journey on Mi-Proc today