Notification Settings

Customize how and when you receive notifications about your procurement activities

Notification Channels

Choose how you want to receive notifications

In-App Notifications

Notifications within the platform

Email Notifications

Sent to your registered email

WhatsApp Notifications

Messages via WhatsApp Business

SMS Notifications

Critical alerts via SMS

Escalation Settings

Automatically escalate overdue actions

Enable Escalation

Send reminders for overdue RFQ responses, pending approvals, etc.

Escalation after 24 hours of inactivity

Channels: Email, WhatsApp, SMS for critical actions

RFQ Notifications

New RFQ Matches Your Profile

HIGH

Via: inApp, email

RFQ Deadline Approaching (24h)

HIGH

Via: inApp, email, whatsapp

RFQ Awarded to Supplier

HIGH

Via: inApp, email, whatsapp

RFQ Cancelled

MEDIUM

Via: inApp, email

RFQ Details Updated

LOW

Bid Notifications

New Bid Received on Your RFQ

HIGH

Via: inApp, email

Your Bid Shortlisted

HIGH

Via: inApp, email, whatsapp

Your Bid Accepted

HIGH

Via: inApp, email, whatsapp

Bid Not Selected

MEDIUM

Via: inApp, email

Counter-Offer Received

HIGH

Via: inApp, email

Order Notifications

Order Confirmed

HIGH

Via: inApp, email, whatsapp

Order Shipped

HIGH

Via: inApp, email, whatsapp

Order Delivered

HIGH

Via: inApp, email, whatsapp

Delivery Delayed (Critical)

CRITICAL

Via: inApp, email, whatsapp, sms

Order Completed

MEDIUM

Via: inApp, email

Payment & Escrow

Escrow Account Funded

HIGH

Via: inApp, email

Payment Released from Escrow

HIGH

Via: inApp, email, whatsapp

Payment Received in Wallet

HIGH

Via: inApp, email, whatsapp

Low Wallet Balance Warning

MEDIUM

Via: inApp, email

Dispute Raised (Critical)

CRITICAL

Via: inApp, email, whatsapp, sms

System & Account

KYB Verification Approved

HIGH

Via: inApp, email, whatsapp

KYB Verification Rejected

HIGH

Via: inApp, email, whatsapp

Document Expiring Soon (90 days)

MEDIUM

Via: inApp, email

Security Alert (Login from new device)

CRITICAL

Via: inApp, email, whatsapp, sms

System Maintenance Scheduled

LOW

Via: inApp, email